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Filter "System" entries in the modified by report filter
Is it possible to filter out modifications made by the "System" like is possible with the modified by report filter? I would like to make a report that will show my team unassigned tickets that have had client engagement but the system entries ma...
1 Answer
Andrew Renton
Last activity on 10/4/2023 10:44:50 AM by Mark Sayers
Custom Report Filter of Title Contains xxxxx filtering whole words only
We had a user set up a custom report with a filter criteria of Title Contains Deploy. The text description of the filter is "Title is like Deploy"
The report contains a ticket if the title contains "Deploy" but it does not if the title conta...
The report contains a ticket if the title contains "Deploy" but it does not if the title conta...
2 Answers
Bill Harlan
Last activity on 9/19/2022 2:48:38 PM by Mark Sayers