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Auto Assign Assets in Ticket Form based off Requestor

When adding the Assets/CI field to a ticket form, we don't want the client/requestor to see this field on the Client Portal, but is there a way for the field to auto-populate with the asset owned by the requestor (if the requestor owns an asset) ...
1 Answer
Katelyn Bobbitt Last activity on 9/18/2024 12:07:41 PM by Brittany Renn

Can we adjust the visible columns of the Asset/CIs tab on Tickets?

Hi Folks,
Our org is just getting started with utilizing the Assets/CIs module within TDNEXT and we're wondering if it is possible to add columns to the Asset/CIs view on tickets. Currently the only ID that shows up is the TDX ID which has n...
1 Answer
Persephone McNair Last activity on 3/29/2023 4:48:32 PM by Mark Sayers