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Ticket Coming off Hold generates multiple emails
Normally users receive a single email notification for a ticket that comes off hold, but recently a technician received 3 for each ticket that came off hold (3 tickets in total): 2 that looked the way they normally look (from the reply to address...
1 Answer
Tom Hilbert
Last activity on 4/30/2024 1:14:45 PM by Mark Sayers