Questions
Categories View All Categories
General Questionslicense-usage Clear Tag Filter
Bundle multiple reports in one email
I have supervisory staff who want to know more about the tickets their staff receive and complete. These supervisors will never answer a ticket, so they do not need a "Technician" license. I have created multiple reports for them. I'd like to kno...
1 Answer
Terri Edney
Last activity on 7/25/2023 12:21:15 PM by Mark Sayers
Email Service Technician User License
I was wondering if the Technician license assigned to the Email Service user (as described in this article: Article - Getting Started with Email ... (teamdynamix.com) ) will count toward license usage? Same question for the built in System Admin...
1 Answer
Mariah Rible
Last activity on 1/25/2023 9:21:19 AM by Mark Sayers